01 / PRIVACY POLICY
Privacy Policy
Effective date: 23 September 2026
Carddune Torresstrait respects the privacy of all visitors to our offline poker venue and website. This policy explains how we collect, use, and protect personal information in connection with our poker room, card lounge, poker tables, poker games, poker tournaments, and dining services.
- The policy applies to all interactions with Carddune Torresstrait, including table reservations, tournament registrations, and restaurant bookings.
- We are committed to complying with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- This policy was last updated on 23 September 2026.
02 / INFORMATION WE COLLECT
Information We Collect
We collect personal information that you voluntarily provide when you reserve a poker table, register for poker tournaments, join our poker club, or dine at our restaurant. This may include your name, contact details, payment information, and preferences related to poker games and dining.
Contact information
Name, email address, phone number, and postal address.
Reservation details
Preferred poker table type, tournament dates, and number of players.
Payment information
Credit card details processed securely for table reservations and dining.
Usage data
Information about how you interact with our website and services.
Photographs and video
Images captured for security and promotional purposes, with consent where required.
03 / HOW WE USE YOUR INFORMATION
How We Use Your Information
We use your personal information to operate our offline poker venue, provide poker games and tournaments, manage table reservations, and deliver dining services. This includes communicating with you about your bookings, processing payments, and improving our services.
- To process and manage your poker table reservations and tournament registrations.
- To communicate with you about your bookings, changes, and special offers.
- To process payments securely for poker games, dining, and events.
- To personalize your experience at our card lounge and poker room.
- To comply with legal obligations and enforce our terms and conditions.
Venue hours: Tue-Sun 4:00 PM – 2:00 AM.
04 / SHARING AND DISCLOSURE
Sharing and Disclosure
We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our poker venue, processing payments, and providing services, but only to the extent necessary to perform their functions.
- Service providers: payment processors, reservation systems, and IT support.
- Legal authorities: when required by law or to protect our rights and safety.
- Business transfers: in the event of a merger or acquisition, your information may be transferred.
- With your consent: for any other purpose disclosed at the time of collection.
05 / DATA SECURITY
Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our poker room and card lounge are monitored, and our digital systems use encryption and access controls.
Physical security
Restricted access to our poker room and office areas.
Technical security
Encryption of data in transit and at rest, firewalls, and secure servers.
Administrative security
Employee training and confidentiality agreements.
Payment security
PCI-compliant payment processing for all poker table reservations and dining transactions.
06 / YOUR RIGHTS AND CHOICES
Your Rights and Choices
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate, incomplete, or out-of-date. You may also request deletion of your information, subject to legal retention requirements.
- Access: request a copy of your personal information.
- Correction: update or correct your details.
- Deletion: request removal of your information where applicable.
- Opt-out: unsubscribe from marketing communications at any time.
- Complaints: lodge a complaint with us or the Office of the Australian Information Commissioner.
08 / INTERNATIONAL DATA TRANSFERS
International Data Transfers
Your personal information is primarily stored and processed in Australia. In some cases, we may use service providers located overseas, and we will take reasonable steps to ensure they comply with Australian privacy laws.
- We may use cloud-based services with servers outside Australia.
- We ensure appropriate safeguards are in place for any overseas transfers.
- By using our services, you consent to such transfers where necessary.
09 / CHANGES TO THIS POLICY
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date. We encourage you to review this policy periodically.
- Material changes will be highlighted on our website or communicated via email.
- Continued use of our services after changes constitutes acceptance of the updated policy.
Current effective date: 23 September 2026
10 / CONTACT US
Contact Us
If you have any questions or concerns about this privacy policy or our privacy practices, please contact us using the details below. We will respond to your inquiry within a reasonable timeframe.